Industrial Automation in Industries

Industrial Automation

A study by global technology research firm Information Services Group suggests that 72% of companies are expected to adopt robotic process automation to minimize costs, reduce average transaction handling time, increase productivity, and improve compliance management.

For decades, the manufacturing industry has used physical robots to assemble, test, and package their products. These robots help in streamlining the assembly line but the industry still struggles to keep back-office processes fast and simple. Primarily due to unskilled labor, time-intensive processes, obsolete supply chain management systems and frequently changing regulatory requirements. In order to overcome these pain points, manufacturing companies are turning to process automation tools such as Robotic Process Automation (RPA) to streamline and optimize complex back-office operations such as vendor communication, payment processing, report generation, etc. Robotic Process Automation in manufacturing has truly emerged as a key enabler for process automation. Let us look at what analysts and research firms have to say.

Industrial Automation in Industries

These are the significant benefits of RPA in manufacturing. Businesses, especially those who are concerned with the timely and quality output from their core business processes should definitely consider applying RPA.

The manufacturing industry has seen industrial automation empowered by Physical Robots. But there is a need for disruptive technology such as Robotic Process Automation in manufacturing that can help businesses to focus more on product innovation and core strengths instead of day-to-day repetitive tasks that are critical but mundane in nature.

Robotic Process Automation enables the automation of rule-based operations to enhance process execution speed and accuracy. Further, RPA solutions are easy to implement and do not require coding skills. RPA also seamlessly integrates with existing legacy systems without costly and time-consuming software development.

Companies can get started with a pilot project by choosing a specific set of operations and can observe tangible and measurable results within weeks of implementation.

Benefits of Robotic Process Automation in the Manufacturing Industry
  • Up to 40% reduction in operational cost
  • Increased control and visibility into end-to-end processes
  • Freed up resources who can focus on more productive tasks
  • Significantly lower downtime and increased quality

Though RPA can automate a range of operations across the enterprise, it is important to identify RPA eligible processes and their scope of implementation.


Below is the list of attributes that make a task or activity likely to benefit from RPA:

Task Attributes Detail understanding of each Attribute
Activities that can be completed by following well-defined rules
High Volume
The ROI potential of RPA is higher as the transaction volume increases
Low Expectations
Tasks with limited variations and fewer exceptions
Constant and well-defined process flow
Mature tasks with well-defined workflow and that stay relatively unchanged
Low system change
Processes that require limited or no change to existing systems
Organized data
Activities that require working with structured data and readable electronic inputs (Excel, Word, PDFs, etc.)

Operations such as extracting and updating data from multiple enterprise-grade applications such as enterprise resource planning, customer relationship management, third-party regulatory portals, independent systems of vendors and logistics companies are highly time-consuming and prone to errors.  It can take weeks to complete these tasks and also typically requires significant manual labor since all these systems are often not well integrated. RPA bots can fill the integration gap by automating such operations within the existing systems.

RPA Examples in Manufacturing
Purchase order creation

The manual process for purchase order creation can be daunting for midsize to large organizations dealing with multiple categories of products. With the help of RPA solutions, the entire process of PO creation can be automated enabling 100% accurate and speedy results. The process is automated based on a rule-based workflow that takes care of extracting data from independent systems, seeking email approval from concerned departmental heads, and processing the request of PO generation.

Inventory management

The process of inventory control is of vital importance and lies at the core of supply chain management. Real-time monitoring of inventory levels is required to ensure that demand can be met. RPA helps in automating various functions such as monitoring inventory, generating notifications about the stock levels, and reordering products when the levels go below a set threshold. This can be done with minimal human intervention.

As an added bonus, implementing RPA automatically results in the creation of a detailed audit trail. Live dashboards and reports also provide information about business patterns and internal workings that can reveal potential bottlenecks. These insights can be utilized to remove the disruptions within the supply chain for process optimization and improvement.

Vendor communication

In the manufacturing industry, the day-to-day communication between vendors, customers, and the internal workforce requires a large amount of manual effort. E.g., the customer service representative handles various queries including the status of the goods shipped. The representative typically finds the email communication, tracks the shipment status in the ERP system, sends an update to the customer, and closes the case.

RPA, however, can take over the entire process by opening the email, reading the text, downloading the attachments if required, logging into the ERP portal, determining the status of the shipment, replying to the customer, and moving on to the next customer email.

The entire process requires no human intervention unless there are some exceptions. Such automation can eliminate up to 65% of the manual effort, enabling employees to resolve more customer queries in less time.


RPA is a key enabler for digital transformation initiatives within the manufacturing industry. Accounts payable process automation, invoice processing automation, and supply chain automation are a few of the areas where RPA can optimize the core operations and can enable improved agility, speed, and quality. Moreover, manufacturers can realize a tangible ROI within weeks.

Various Industries we provide Solutions for
Financial and Accounting Industry

RPA is a software-based approach. As a virtual worker, RPA replicates user actions to reduce or eliminate human intervention in mundane, repetitive, and manually intensive processes. By automating these manual processes, financial institutions can improve efficiency and accuracy.

Healthcare Industry

The advent of RPA in healthcare services will automate various complex tasks for medical professionals and administrators in hospitals and clinics. With the help of RPA, healthcare institutions can improve their efficiency and offer better medical care for their patients.

Logistical Services

Automating logistics management processes can make organizations more efficient. Robotic Process Automation (RPA) can increase the efficiency of the logistics industry by automating processes, improving business operations, reducing costs, and increasing productivity.

HRM Services

HR operations processes that can be simplified using RPA include employee relations,       recruiting and hiring training and development, benefits and compensation, and HR generalist activities.


The key success factor for any eCommerce enterprise would be to optimally apply their    Business and Digital strategies to strengthen Customer experience, Vendor experience, innovative Product catalogues / competitive Pricing and internal Business operations.


RPA is a technology solution that puts people back at the heart of the travel industry.    It frees travel agents from data entry and transaction processing, allowing travel companies to reduce operational costs and invest in customer experience.


Insurance Services

Robot Process Automation in Insurance Claims Processing. Robotic process automation, or RPA—that is, the use of front-end, desktop-level, no-coding required software bots to handle routine keystroke-level processes—is revolutionizing insurance.

Claims Processing

Programming intricate processes that are required to automate complicated, dynamic, claims in a mainframe claims processing platform is too slow and expensive.  Since most of the decisions necessary to automate an MHC claim are rules-based, use structured data, and relate to relatively stable processes, RPA’s non-code invasive nature makes the SDLC process unnecessary, which greatly enhances the speed RPA developers can create claim bots and do so far less expensively than any other automation method.

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